Have you ever imagined working from your couch while helping a leading healthcare system keep its finances in check? That’s the vibe of the new job vacancy at Prisma Health. The role is a PB‑AR Follow Up Representative and it’s all remote. If you’re a seasoned follow‑up specialist who loves numbers and communication, this could be your next big move.
We’re talking about a remote job that sits in the heart of Greenville, SC, but you can do it from anywhere. The position is a blend of healthcare recruitment, accounts receivable, and patient billing follow‑ups. It’s a perfect fit for people who want stability, flexibility, and a chance to work for a top-tier healthcare provider.
Below is a deep dive into this opportunity. From what the job entails to how you can apply, we’ll cover every angle. Keep reading to see if this remote PB‑AR Follow Up Representative role matches your skills and career goals.
Job Overview (300 words)
The PB‑AR Follow Up Representative at Prisma Health is a pivotal role in the accounts receivable department. This remote healthcare role focuses on managing patient billing, collecting payments, and ensuring that all financial records are accurate. The job requires a blend of analytical thinking and excellent customer service skills. The candidate will work closely with billing teams, patient advocates, and insurance companies to resolve payment discrepancies and improve cash flow.
The position is based in Greenville, SC, but the work is performed from home. That means you’ll need a reliable internet connection, a quiet workspace, and a strong sense of self‑discipline. The role is ideal for professionals who enjoy problem‑solving, have a knack for detail, and can communicate effectively with patients and insurance representatives.
As a PB‑AR Follow Up Representative, you’ll be part of a larger team that supports Prisma Health’s mission to provide excellent care. The job offers competitive benefits, opportunities for growth, and the chance to contribute to a healthcare system that is recognized for its patient‑centered approach.
| Position | PB‑AR Follow Up Representative |
| Company Name | Prisma Health |
| Location | Remote |
| Salary | Negotiable |
Understanding the Role
What does a PB‑AR Follow Up Representative actually do? Let’s break it down. The job is a mix of finance, communication, and healthcare knowledge. You’ll be the first line of contact for patients who have questions about their bills. You’ll also liaise with insurance companies to confirm coverage and resolve disputes.
Because the position is remote, you’ll need to manage your time efficiently. You’ll also use a variety of software tools to track payments, update records, and generate reports. The role is critical to maintaining the financial health of Prisma Health and ensuring that patients receive clear, accurate information about their responsibilities.
- Review patient statements and identify outstanding balances.
- Contact patients via phone or email to discuss payment options.
- Collaborate with insurance carriers to verify coverage and resolve denied claims.
- Document all interactions in the billing system.
- Provide weekly reports on payment trends and outstanding accounts.
Key Responsibilities
The day‑to‑day tasks are varied but consistent. They revolve around keeping the accounts receivable cycle smooth and ensuring that patients are informed about their bills.
- Send payment reminders and follow‑up notices.
- Set up payment plans that align with patient financial situations.
- Escalate complex cases to senior billing staff.
- Maintain up‑to‑date patient records in the electronic system.
- Participate in monthly training sessions to stay current on billing policies.
Essential Skills
Success in this remote healthcare role depends on a blend of soft and hard skills. Below are the must‑haves for any applicant.
- Strong communication skills in both written and verbal forms.
- Proficiency with billing software and Microsoft Office suite.
- Attention to detail and a systematic approach to problem solving.
- Ability to work independently and manage multiple cases simultaneously.
- Knowledge of healthcare billing codes and insurance processes.
Qualifications You Need
Prisma Health is looking for professionals who bring experience and a proactive attitude to the table. The following qualifications are required or preferred.
- High school diploma or equivalent; a bachelor’s degree in finance or health administration is a plus.
- At least 2 years of experience in an accounts receivable or billing environment.
- Experience with patient billing or insurance follow‑up is highly valued.
- Comfort with remote work tools such as virtual private networks and cloud‑based applications.
- Strong organizational skills and the ability to meet deadlines.
Required Documentation
When applying, you’ll need to provide the following documents to demonstrate your fit for the role.
- Updated resume highlighting relevant experience.
- Cover letter explaining why you’re a good fit for the PB‑AR Follow Up Representative position.
- Copy of your most recent pay stub or proof of employment for verification.
- References from previous supervisors or colleagues who can attest to your skills.
Why Work for Prisma Health?
Prisma Health is a leader in the South Carolina healthcare landscape. The organization is known for its commitment to patient care and community engagement. As part of its payroll, employees receive a comprehensive benefits package that includes health, dental, vision, and retirement plans.
Moreover, the remote job offers flexibility that is rare in the healthcare sector. You can manage your schedule while still contributing to a mission‑driven organization. The company also invests in professional development, giving you opportunities to advance in the field of healthcare finance.
- Competitive salary that is negotiable based on experience.
- Health, dental, and vision insurance for you and your family.
- 401(k) plan with employer match.
- Paid time off and holiday schedule.
- Continuing education and training programs.
Applying for the Remote Position
Ready to take the next step? The application process is straightforward but thorough. Here’s how you can apply for the PB‑AR Follow Up Representative role.
- Prepare your resume and cover letter.
- Visit the officialsite for the job posting and fill out the online application form.
- Upload the required documents.
- Submit your application and wait for a recruiter’s reply.
- If selected, you’ll go through an interview that focuses on both technical billing knowledge and customer service skills.
- Once hired, you’ll receive a welcome packet and training schedule.
Interview Tips
During the interview, emphasize your experience with payment follow‑ups and your ability to handle sensitive patient information. Show that you can balance empathy with efficiency.
- Provide real examples of how you resolved payment disputes.
- Explain your approach to staying organized with multiple accounts.
- Discuss how you have used billing software in previous roles.
- Ask thoughtful questions about the company culture and remote work policies.
Remote Work Setup
Since this is a remote job, your home office needs to meet certain requirements. Make sure you have a stable internet connection, a quiet space, and a reliable computer.
- High‑speed broadband connection (at least 25 Mbps).
- Dual monitors for better workflow efficiency.
- Noise‑cancelling headphones for clear communication.
- Secure VPN access to Prisma Health’s network.
- Backup power supply for uninterrupted work.
Daily Workflow
Understanding the daily routine will help you stay productive while working from home. The typical day involves a mix of patient calls, data entry, and internal collaboration.
- Start the day with a quick review of the overnight payment activity.
- Prioritize high‑value accounts for follow‑up.
- Schedule calls with patients to discuss payment plans.
- Update records in the billing system in real time.
- End the day with a summary of completed tasks and any pending issues.
Career Growth Opportunities
Prisma Health values internal promotion and professional development. As a PB‑AR Follow Up Representative, you can advance to senior billing analyst, department manager, or even cross into other finance roles.
- Opportunity to attend workshops on advanced billing techniques.
- Mentorship from senior billing staff.
- Pathway to roles in revenue cycle management.
- Potential to move into a leadership position within the finance department.
Training and Development
Continuous learning is a cornerstone of Prisma Health’s culture. The company offers training on the latest billing software, regulatory changes, and customer service best practices.
- Monthly webinars on healthcare billing updates.
- Access to online courses covering finance and compliance.
- On‑the‑job training with experienced colleagues.
- Annual salary reviews based on performance metrics.
FAQs About the Job Vacancy
Below are some common questions job seekers may have about this remote PB‑AR Follow Up Representative role.
- Do I need a specific degree? A high school diploma is sufficient, but a bachelor’s degree in finance or health administration can be advantageous.
- Is this a full‑time position? Yes, the role is full‑time with a standard 40‑hour work week.
- What is the expected salary range? The salary is negotiable and based on experience.
- Will I need to travel to Greenville? No, the position is fully remote and does not require travel.
- What are the benefits? Health, dental, vision, 401(k) plan, paid time off, and professional development opportunities.
Take the Leap Today
If you’re a seasoned follow‑up specialist who thrives in a remote setting and wants to support a leading healthcare organization, this job vacancy is worth your attention. The PB‑AR Follow Up Representative position at Prisma Health offers flexibility, a competitive salary, and a chance to grow within a respected institution.
Don’t let this opportunity slip by. Apply now and take the first step toward a rewarding career that blends finance, healthcare, and remote work.
